Terms of Service

Last Updated: January 15, 2024
Version: 3.2

By using the AI-X Marketing Platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account on the AI-X Marketing Platform or using our services, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you must immediately cease using our platform.

We reserve the right to modify these terms at any time. We will notify you of changes via email or through announcements on the platform. Your continued use of the service after modifications constitutes your acceptance of the updated terms.

Important: These terms constitute a legally binding agreement. By clicking "I Agree" or using our services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions.

2. Service Description

AI-X Marketing Platform is a cloud-based service providing automation and analytics tools for advertising campaigns across multiple platforms. Our services include:

  • Management and execution of advertising campaigns
  • Performance data analysis using artificial intelligence
  • Automated campaign optimization processes
  • Detailed reporting and analytics
  • Integration with platform APIs

Supported Platforms

Google Ads TikTok Ads Meta Ads Snapchat LinkedIn X (Twitter)

Disclaimer: We provide our services "as is" and do not guarantee specific results or profits from advertising campaigns. Campaign performance depends on various factors including ad content, targeting, and market conditions.

3. Account Creation and Information

3.1 User Eligibility: You must be at least 18 years old to create an account. You are fully responsible for all activities conducted under your account.

3.2 Information Accuracy: You must provide accurate and complete information during registration. Any false information may result in account suspension.

3.3 Account Security: You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorized use of your account.

3.4 Multiple Accounts: Creating multiple accounts to exploit promotional offers or evade payment is strictly prohibited.

3.5 Platform Compliance: You must comply with the terms of service of all advertising platforms you connect to our service.

Security Best Practices

  • • Use strong, unique passwords
  • • Enable two-factor authentication when available
  • • Never share your API keys or access tokens
  • • Regularly review connected platform permissions

4. Subscriptions and Payment

4.1 Pricing: Prices listed on the platform are in US dollars and may change with 30 days advance notice to existing customers.

4.2 Billing: Payments are collected in advance on a monthly or annual basis according to the selected plan.

4.3 Cancellation: You may cancel your subscription at any time, but paid amounts for the current period are non-refundable.

4.4 Renewal: Subscriptions automatically renew unless canceled at least 7 days before the renewal date.

4.5 Taxes: You are responsible for any taxes or government fees applicable to your use of the service.

4.6 Free Trial: We offer a 14-day free trial. You may cancel during this period without any charges.

Important: All payments are non-refundable except as required by applicable law. Service may be suspended if payment is delayed by more than 15 days.

5. Platform Integrations and API Usage

5.1 API Access: Our platform uses official APIs provided by advertising platforms. You must comply with each platform's API terms and policies.

5.2 Rate Limits: API usage is subject to rate limits imposed by the respective platforms. We are not responsible for limitations caused by platform restrictions.

5.3 Data Access: We only access data necessary to provide our services. We never store your platform login credentials.

5.4 Platform Changes: We are not responsible for changes in platform APIs or policies that affect our service functionality.

5.5 Compliance: You must ensure your use of our platform complies with:

  • Google Ads API Terms of Service
  • TikTok Advertising API Policies
  • Meta Business Tools Terms
  • Snapchat Ads API Agreement
  • LinkedIn Marketing Solutions Terms
  • X (Twitter) Ads API Rules

API Security

We use OAuth 2.0 for secure platform authentication. You can revoke our access at any time through the respective platform's security settings.

6. Restrictions and Responsibilities

6.1 Permitted Use: You may use the platform only for legal purposes and in compliance with all applicable laws and platform policies.

6.2 Prohibited Activities: The following activities are strictly prohibited:

  • Unauthorized access to systems or data
  • Using the platform to send harmful or illegal content
  • Attempting to breach platform security
  • Usage that may disrupt platform performance
  • Impersonating others
  • Violating platform advertising policies
  • Data scraping or unauthorized data collection

6.3 Content Responsibility: You are solely responsible for all advertising content you publish through our platform.

6.4 Compliance Monitoring: We may monitor platform usage to ensure compliance with these terms and platform policies.

7. Intellectual Property Rights

All intellectual property rights in the platform, software, logos, and designs are owned by AI-X Marketing Platform. You may not copy, modify, or distribute any part of the platform without prior written permission.

You retain intellectual property rights to the content you upload to the platform, but you grant us a non-exclusive license to process this content to provide services to you.

The AI-X Marketing Platform name, logo, and related marks are trademarks of our company. You may not use these marks without our prior written permission.

8. Privacy and Data Protection

Your data is collected and processed in accordance with our Privacy Policy. By using our platform, you consent to our processing of your data as described in the Privacy Policy.

We are committed to protecting your data in accordance with international standards including GDPR, CCPA, and other applicable data protection regulations.

For platform integrations, we also comply with each platform's data processing requirements and privacy policies.

Data Processing Agreement (DPA)

Enterprise customers may request a Data Processing Agreement outlining specific data protection obligations. Contact dpo@ai-x-marketing.com for more information.

9. Service Termination

You may terminate your account at any time through the dashboard. We reserve the right to suspend or terminate your account if:

  • You violate these Terms of Service
  • You use the platform for illegal purposes
  • Payment is overdue by more than 30 days
  • You cause harm to the platform or other users
  • You violate platform policies

After termination, all services will cease immediately. Your data may be deleted after 90 days of termination, except where retention is required by law.

10. Limitation of Liability

The service is provided "as is" without any express or implied warranties. We do not guarantee that the service will be available without interruption or free from errors.

We are not liable for:

  • Any losses or damages resulting from platform use
  • Service interruptions beyond our control
  • Decisions made based on our analytics
  • Changes in platform policies affecting our services
  • API limitations or changes by platform providers
  • Data loss or corruption

Our total liability to you for any claim shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes shall first be attempted to be resolved through friendly negotiation. If unresolved, disputes shall be settled by arbitration in Wilmington, Delaware, in accordance with the rules of the American Arbitration Association.

We are committed to resolving disputes fairly and promptly. You may also have rights under consumer protection laws in your jurisdiction.

12. Contact Information

For inquiries regarding these Terms of Service, you may contact us via:

Data Protection Officer

dpo@ai-x-marketing.com

Mailing Address

1209 Orange Street
Wilmington, DE 19801
United States

13. Conclusion

These Terms of Service represent the complete agreement between you and AI-X Marketing Platform regarding platform use. If any part of these terms is found to be unenforceable, the remaining parts shall remain in effect.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

These Terms were last updated on January 15, 2024, and replace all previous versions.

© 2024 AI-X Marketing Platform. All rights reserved.

This document complies with international standards and platform requirements including GDPR, CCPA, and platform-specific API terms.