Introduction
At AI-X Marketing Platform, we are committed to protecting the privacy and security of our users' data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-platform advertising automation service.
Our platform integrates with various advertising platforms including Google Ads, TikTok Ads, Meta Ads, Snapchat, LinkedIn, and X (Twitter). We handle your data with the utmost care and in compliance with applicable data protection regulations.
Data We Collect
Information You Provide
- Account Information: Name, email address, company details, contact information
- Billing Information: Payment details, subscription plans, invoice history
- Platform Credentials: API keys and access tokens for connected advertising platforms
- Communication Data: Emails, support tickets, and feedback you provide
Data We Automatically Collect
- Platform Data: Campaign performance metrics, ad spend data, conversion tracking
- Usage Data: How you interact with our platform, features used, session duration
- Technical Data: IP addresses, browser type, device information, error logs
- API Integration Data: Connection status, data sync history, API call logs
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze platform usage, and improve our services. You can control cookie preferences through your browser settings.
Platform Integrations & Data Sharing
Our platform integrates with third-party advertising platforms. When you connect these platforms, we access only the data necessary to provide our services, and we do so in compliance with each platform's API terms and privacy policies.
Supported Platforms
Important Security Note
We never store your platform login credentials. We use OAuth tokens and API keys that provide limited access to your advertising accounts. You can revoke access at any time through the respective platform's security settings.
How We Use Your Data
Service Provision
- Campaign management and automation
- Performance analytics and reporting
- Cross-platform optimization
- AI-powered recommendations
Improvement & Communication
- Platform enhancements and updates
- Technical support and troubleshooting
- Service announcements and updates
- Security monitoring and protection
Data Processing Legal Basis
We process your data based on:
• Contractual Necessity: To provide the services you requested
• Legitimate Interest: For platform improvement and security
• Legal Compliance: To meet regulatory requirements
• Consent: For specific purposes where required
Data Protection & Security
Security Measures
- End-to-end encryption (AES-256)
- Regular security audits and testing
- Secure API communications
- Role-based access control
Compliance Standards
- GDPR Compliance
- CCPA Ready
- Platform API Terms Compliance
- International Data Transfer Safeguards
Data Retention
We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Upon account termination, we delete your personal data within 30 days, except where retention is required by law.
Your Data Protection Rights
Access & Control
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
Portability & Objection
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
- Right to Complain: Lodge complaints with authorities
To exercise any of these rights, please contact our Data Protection Officer at dpo@ai-x-marketing.com
Contact & Policy Updates
Contact Information
-
Data Protection Officer:
dpo@ai-x-marketing.com -
Privacy Support:
privacy@ai-x-marketing.com -
Mailing Address:
1209 Orange Street
Wilmington, DE 19801, USA
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes via email or platform notification.
Next review scheduled: July 2026